Contact us

The quickest way to reach the team is email: [email protected]. We reply within a few business days.

What to write about

• Errors in a guide: a move, line or evaluation you think is wrong. Include the page address and, if you can, the FEN of the position.
• Problems with the finder: your browser and device, the FEN you loaded, and what happened. If the engine never says "ready", tell us that too.
• Product information: if you run one of the tools we compare and a feature or price has changed, send a link to your official page and we will update the comparison.
• ChessHelper questions: account or billing questions are best sent through the ChessHelper website itself, since this site cannot see accounts.

What we cannot help with

We do not analyse games in progress or help with any game being played, and we do not sell links or sponsored placements. Requests for either are not answered.

Privacy of your message

We use your email only to reply. We do not add you to a mailing list. See the privacy policy for the rest.